Terms of Services
Welcome to Crest Catalyst LLC (“Company,” “we,” or “our”). This business is currently operated by a single owner who manages all client engagements directly. As Crest Catalyst LLC grows, additional team members or partners may assist in providing Services. By using our website or Services, you agree to these Terms of Service. If you do not agree, please refrain from using the Services.
1. Scope of Services - Crest Catalyst LLC provides fractional operations, compliance, and strategy support for engineering and laboratory environments—including chemistry, biology, and other scientific facilities, testing centers, and production environments. Services include (but are not limited to) compliance strategy, SOP development, data analytics, audit preparation, instrumentation management, procurement support, and operational efficiency planning. These offerings support small, mid, and large-scale organizations and are intended as professional operational assistance—not a substitute for certified legal, engineering, or laboratory-specific regulatory consultation unless explicitly stated in a written agreement.
2. Client Responsibilities - Clients agree to:
-
Provide accurate, current, and complete information required for project success.
-
Maintain ownership of their licenses, certifications, and regulatory compliance.
-
Use deliverables only for lawful business purposes.
-
Not reproduce or distribute proprietary materials without written authorization by Crest Catalyst LLC.
3. Fees and Payments - All Services are billed according to proposals, statements of work, or invoices. Payment terms are detailed in writing. Late or missed payments may result in project delays or administrative fees. Payments are non-refundable once Services are rendered unless otherwise specified in the agreement.
4. Intellectual Property - All materials, templates, and methodologies produced by Crest Catalyst LLC remain its intellectual property unless transferred under a written contract. Clients receive a limited, non-exclusive license to use deliverables internally.
5. Limitation of Liability - Crest Catalyst LLC provides Services “as is,” without warranties of any kind. The Company is not liable for indirect, incidental, or consequential damages arising from the use or inability to use its Services, except where prohibited by law.
6. Confidentiality - Crest Catalyst LLC respects client confidentiality. Proprietary and business information shared during engagements will not be disclosed unless required by law or authorized in writing.
7. Termination - Either party may terminate an agreement with written notice per the engagement terms. Fees for Services rendered up to termination remain due.
8. Governing Law - These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
For questions or concerns regarding these Terms, please email support@crestcatalyst.com
Privacy Policy
Crest Catalyst LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and Services.
1​. Information We collect - We may collect:
-
Contact information: name, email, phone number, company name
-
Business details provided through contact forms or consultations
-
Usage data such as IP address, browser type, and pages visited (via cookies or analytics tools)
2. How We use your information - We use your information to:
-
Provide and manage Services you request
-
Respond to inquiries, proposals, and discuss quotes or estimates.
-
Improve our website and offerings
-
Send service-related updates or marketing (with opt-out options)
-
Maintain compliance with applicable laws
3. Data Retention and Security - We retain your data only as long as necessary for business or legal reasons. We implement reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or misuse.
4. Sharing Information - We do not sell or rent personal information. We may share data only with:
-
Trusted service providers (e.g., payment processors, cloud storage)
-
Legal or regulatory authorities when required by law
5. Cookies and Analytics - Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. You can adjust browser settings to decline cookies.
5. Cookies and Analytics - Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. You can adjust browser settings to decline cookies.
6. Your Rights - You may request to:
-
Update or delete your personal data
-
Opt out of marketing communications
-
Request clarification on data usage
7. Third-Party Links - Our website may contain links to external websites. We are not responsible for their content or privacy practices.
8. Updates to this policy - We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”
-
Natives are provided for non-text content where possible.
-
Page structure and navigation are designed to be clear and consistent.
-
Forms and interactive content are labeled for screen reader compatibility.
Accessibility Statement
Crest Catalyst LLC is committed to ensuring that our website and digital services are accessible to all users, including individuals with disabilities.
To support accessibility, Crest Catalyst LLC:
o Designs pages and navigation for clarity, consistency, and readability.
o Reviews the website on a regular basis to verify compatibility with assistive technologies.
o Implements accessibility improvements as technology and standards evolve.
Feedback and Continuous Improvement - Crest Catalyst LLC welcomes feedback regarding accessibility or usability. The site is reviewed routinely for updates, and improvements are applied as needed. While Crest Catalyst LLC strives to notify clients of major website or accessibility changes, direct notifications are provided only to individuals already on the current distribution list.
If you encounter any difficulty accessing website content, please contact support@crestcatalyst.com with the page URL and a short description of the issue.
Effective Date Statement: All sections within this document, including the Terms of Service, Privacy Policy, and Accessibility Statement, are governed by and effective as of the date indicated below. Any updates or revisions made by Crest Catalyst LLC will reflect a new effective date to ensure transparency and consistency across all policies.
​
Effective Date: October 5, 2025